FAQs
Where is Attona Jewelry based?
We are based in Zurich, Switzerland
Are import duties included in my order?
No, import duties and taxes are not included in your order total. Depending on your delivery country, your local customs office may apply additional charges when your order arrives.
How should I care for my Attona jewelry?
To maintain the beauty and longevity of your Attona jewelry, we recommend regular cleaning with a soft cloth and gentle, non-abrasive cleaners. Avoid exposing your jewelry to harsh chemicals, extreme temperatures, or direct sunlight for prolonged periods. Store your pieces in a dry, cool place, ideally in the original Attona packaging or a jewelry box.
What is Attona’s return and exchange policy?
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your Attona jewelry, you can return or exchange it within 14 days of delivery. The item must be in its original condition and packaging. Please refer to our Returns & Exchanges page for detailed instructions and conditions.
How does Attona ensure the ethical sourcing of materials?
We are committed to transparency and integrity in our supply chain. We work closely with suppliers who adhere to strict ethical standards, ensuring fair labor practices and environmentally friendly business practices. Additionally, we prioritize the use of recycled metals and conflict-free gemstones, verified through rigorous certification processes.
What makes Attona’s jewelry sustainable?
At Attona, sustainability is at the core of everything we do. We source our materials responsibly, ensuring they come from ethical suppliers who prioritize environmental stewardship. The manufacturing process is designed to minimize waste and energy use, and we use recycled and recyclable packaging. Each piece is crafted to be timeless and durable, reducing the need for frequent replacements.